Frequently Asked Questions – Pamlico Marine & Trailer in New Bern, NC
Quick Answers to Common Service Questions
Do you service jet skis?
No, we do not service jet skis.
Do you install electronics like radios, fish finders, and GPS units?
Yes, we install marine electronics, including radios, GPS systems, and fish finders.
Do you offer bottom painting for boats?
No, we do not provide bottom painting services.
Do you service Yamaha or Suzuki motors?
Yes, but only four-stroke models. We offer oil and gear lube changes only for these brands.
General Business Information
What services do you offer?
We specialize in boat and trailer sales, repairs, parts, repower services, portable motors, and propeller sales. We also carry new and pre-owned inventory.
Are you a family-owned business?
Yes, we’re a locally owned mom-and-pop shop with years of hands-on experience in marine and trailer services.
Boat & Motor Services
What motor brands do you service?
We service Mercury (including Chrysler, Force, and Mariner), BRP Etec (Evinrude/Johnson), Nissan/Tohatsu, OMC, and Mercruiser. We also service some Suzuki and Yamaha motors.
Do you offer repower services?
Yes, we specialize in repowering boats with newer, more efficient motors. We’ll help you choose the right engine and handle the full installation.
Can I bring in my boat for a diagnostic check?
Yes, we offer diagnostic services to identify issues and recommend solutions.
Do you sell portable motors?
Yes, we carry four-stroke portable motors in 6, 8, 20, 25, and 30 HP options.
Do you service Power Pole winches or Murph Cruiser motors?
No, we do not service Power Pole winches, Murph Cruisers, or Road King trailers.
Trailer Sales & Repairs
What trailer brands do you sell?
We’re authorized dealers for EZ Loader, Load Rite, Magic Tilt, and Venture trailers.
Do you repair trailers?
Yes, we repair most trailer brands and stock a large inventory of parts, including axles, springs, brakes, tires, lights, and hardware.
Can I buy trailer parts without a trailer?
Absolutely. We sell individual parts and offer installation services.
Do you carry parts for Road King trailers?
We no longer service Road King trailers but still carry some parts for Magic Tilt.
Inventory & Listings
Do you sell used boats and trailers?
Yes, we offer pre-owned inventory that’s inspected and priced fairly. We also accept trade-ins and offer consignment services.
Where can I view your inventory online?
Click here to view our Craigslist listings.
We update our Craigslist page regularly with new and used boats and trailers.
Can I reserve an item from your inventory?
Yes, we accept deposits to hold boats or trailers. Call us for details.
Do you offer financing?
We do not offer in-house financing but can refer you to local lenders.
Propellers & Accessories
What propeller brands do you carry?
We sell Turning Point and Solas propellers, available in aluminum and stainless steel.
Can you help me choose the right propeller?
Yes, we offer propeller matching services based on your boat’s specs and motor.
Do you install propellers?
Yes, we provide installation and tuning services for all propellers we sell.
Customer Support & Appointments
Do I need an appointment for repairs?
Appointments are recommended but not required. Call us to schedule or walk in during business hours.
Can I speak directly with a technician?
Yes, we encourage customers to ask questions and get direct answers from our service team.
What are your business hours?
Please call us at (252) 637-1717 for current hours or check our Craigslist listings for updates.
